User Manager

A user is someone who can use or access your site files. As the web site owner, you decide who has permission to access your account. First, you need to add users. To do so, click on the Add User link.

There are three levels of permission; POP, FTP and SSH Telnet.

FTP (File Transfer Protocol): FTP is a method of uploading files from your computer to the server your account is located on, or downloading files from the server to your local computer.

To upload or download files using FPT, you must use an FTP client such as the Site Manager in the WebControl Panel, or WS_FTP. You will find instructions on how to use Site Manager here. For WS_FTP instructions, click here.

To set-up an FTP account:

1. Follow the steps listed under General Account Set-up instructions.
2. Select "FTP" as the account type in Step 3.
3. If you need to limit the user to a particular directory, enter the directory in Step 6. If not, leave it blank

SSH (Secure Shell): SSH is secure Telnet. Telnet is a protocol that enables you to log into a remote host or terminal through your home pc, as though you were sitting directly at the server your account is on.

General user account set-up instructions:

1. Click on "Add User" at the top of the screen.
2. Select the account type you wish to add (POP, FTP, Telnet) Look at description of each above, to determine which is best for you.
3. For Username, put the name you wish your user to access the account with.
4. Enter the password that users will use to access the account.
5. The directory field is used to limit a user to a particular subdirectory (so they cannot change files in directories outside the one specified). This will be relative to the /www directory, such as the following example:

   Directory: /www/users/bob
   Entry in directory field will be: /users/bob

    

6. If you are setting up an email account, leave the directory field blank.
7. Click "Setup".

How to setup up email:

To retrieve mail you must use an email client such as Outlook, Eudora, or Netscape. You can find instructions on how to set-up your particular email program in the Full Manual.

To set-up Eudora, for example:

After Eudora has been installed, it must be configured to point to your server.

1. Install and start up the Eudora program.

2. Select "Settings" from the "Special" menu (in version 3.0 or later select Tools, then Options).

3. Select the "Getting Started" tab. Under Real Name, enter your name. For example: In chris <sales@mydomain.com>, chris would be the name.

4. Under Mail Server (incoming) put yourdomain.com. Do not put "mail.yourdomain.com". Leave Return Address blank unless you want people to send return email to you at a different email account.

5. Under SMTP Server (outgoing) put yourdomain.com, not "smtp.yourdomain.com".

To set-up a POP email account:

1. Follow the steps listed under General Account Set-up instructions.
2. Select "POP" as the account type in Step 3.
3. Leave the directory field blank in Step 6.

By clicking on user list, you can easily see who you have added to your account, and what kind of permission they have. You can check off the username you wish to modify from the left hand side, and then delete or modify the password for it below.

This user list shows that Dino is just an email account, while Webmaster has full Telnet access. You can remove and add users through this interface.

There may be charges for setting up additional users under your account. If you are unsure whether you may add an additional user account, please contact the sales department.